Tips on How to use ECN Tools

How to Access ECN

ECN Tools (ECN offers numerous tools, but the ones highlighted in this document most likely will be used in your course.)

How to View and Submit Assignments in ECN

How to use the Message Tool

How to use Discussion Forums

Basic Computer Requirements/Supported Browsers

Windows requirements

  • Microsoft Windows 10.
  • Firefox 74.0 or later or Google Chrome 79 or later (Please note: Internet Explorer and Edge is not a supported browser.)
  • Broadband Internet connection (256 Kbps & above)

Mac requirements

  • Apple Mac OS X 10.15 (Catalina) or later
  • Apple Safari, Firefox or Chrome
  • Broadband Internet connection (256 Kbps & above)

While some devices, such as Chromebooks, tablets, and mobile phones may be used for accessing ECN, they offer limited functionality with some course technologies and cannot be the sole method for accessing and completing your online course. A device with Windows or iOS is required.

Software Requirements

PDF files are the standard document format used in ECN at Walsh University. In order to view, print, and download PDF files, you must have Adobe Acrobat Reader installed. Click here and follow the instructions on Adobe's web site to download and install the Adobe Reader.

Some video files streamed through Walsh University's library or directly from textbook publishers may be encoded using Windows Media. Please configure pop-up blockers to allow site pop-ups to avoid issues with these types of video files. If you need to download and install Windows Media Player, click here.

Respondus LockDown Browser: Some courses utilize the Respondus LockDown browser for tests and quizzes. This is a special browser that must be used when taking an assessment. If your course requires the LockDown browser, you can download it at this link: Respondus LockDown Browser. Once installed, launch the browser and navigate to your course site to complete the assessment. Chromebooks and some mobile devices will not support installation of this software.

Microsoft Office (Word, Excel, PowerPoint): represent the majority of document formats required in online courses. Most courses will require you to have the ability to create, open, save, and upload Microsoft Office files. Students have access to online version through the Office365 portal at portal.office.com and can Install the updated version of Office for free during their time as a student at Walsh. Chromebooks and some mobile devices will not support the installation of this software, but an online version may still be used through a web browser.

For technical support issues, please call 330-244-4357 or send an email to [email protected].