Walsh University has put together this resource page to help ensure your success for the remainder of the semester. Bookmark this page and refer to it often for quick contact information for all of your questions, and guidance for all things online including best practices, technical support and more.
Walsh Resources
IT Help Desk Information
The Help Desk is open Monday through Friday 8am-8pm. However, the office is closed for walk-in’s. Please call or email for assistance.
Call: 330-244-4357 (leave a message if no answer, please don’t keep calling.) After Office Hours, we can help with passwords and accounts at 330-244-4357. Email: [email protected]
ZOOM: As Needed. If you require assistance, please call or email and we can work with you through ZOOM.
Faculty Office Hours (May 11-15). Offered by Digital Campus and Information Technology. Assistance with online courses and tools. Monday – Thursday 9-10am. Check for an email from Jennifer Loudiana for Zoom information.
Below are resource pages anyone can use. They are geared towards Teaching and Learning, but if you are interested please review our resources:
| Student Resources |
Getting Help from the Walsh U Library
If you are off-campus or socially distancing yourself, we offer a variety of ways you can receive assistance from us for any question(s) regarding research, citations, or more.
- Chat – Our chat service allows Cav Nation to chat live with a Walsh U librarian. Get to chat from the library homepage and then scroll down to the box that is labeled, “Chat with a Librarian!” Chat is available:
| Monday-Thursday | Friday | Saturday | Sunday |
| 7:45 am-9:00 pm | 7:45 am-5:00 pm | Closed | Closed |
- Zoom conferencing – You can meet “face-to-face” with a librarian using Zoom. Zoom is similar to Skype or FaceTime with the added benefit of each person being able to share their screen. With Zoom there is no need to download anything, a librarian will send a link to start the consultation. Send an email to your Personal Librarian to request a zoom meeting.
- Email – Email your Personal Librarian or directly email the library at [email protected]. We can answer questions, send step-by-step instructions with screen-captures, and more.
- Resources 24/7 - 24 hours a day, 7 days a week, the Walsh U Library delivers access to articles through our many databases and discover layer Search-a-Lot, digital newspapers, and eBooks. When you’re not sure where to go, how to start your research, or what to do next, contact me, your Personal Librarian.
Tutoring Support
- The Academic Support Center is prepared to assist you with tutoring support, including online tutoring and writing assistance. Please contact Meredith Soduk at msoduk@walsh.edu for any academic support needs including accommodations related to a disability or temporary medical condition.
The Career Center is Available Virtually
- Office hours Monday-Friday from 11:00am-2:00pm through Zoom. Career Center staff will be available to answer any questions regarding resumes, internships, jobs, or interviews. Click here to visit us virtually.
- Schedule a one on one appointment on Handshake. Appointments include: Resume & Cover Letter Coaching (for jobs or grad school), Job or Internship Search, General Career Coaching, Practice Interview
Global Learning
- Open Office Hours are Monday-Friday from 11 a.m. -2 p.m. Click here to visit us virtually. You can choose to chat by Zoom or by phone!
- Schedule One-on-One Appointments Here. Start the planning process by scheduling a personalized advising appointment through Handshake with Mike Cinson.
Campus Ministry
- Each Wednesday at 9 p.m., Campus Ministry Director Ben Walther will host a ZOOM gathering open to all students. Format will include welcome, checking in, Lectio Divina with upcoming Sunday Gospel reading, night prayer, formation, etc.
Technology Support
Internet Access at Home - If you need internet and are within the areas served by Spectrum and Comcast, click the links below.
| Comcast |
Adobe Creative Cloud - Click here to download Adobe Creative Cloud at home for free until May 31.
How to Use ECN - Click here for information on how to use ECN and the technical requirements.
How to Use Zoom - Click here for instructions on how to record a Zoom video presentation.
How to Use YouTube - Click here for instructions on how to use Youtube for speech assignments.
Best Practices
As we transition to remote coursework, the following offer guidance and strategies to ensure a successful online learning experience.
Mental Health Tips for Staying Home
Pivot to Online: A Student Guide
Tips for Those Who Are New to Being an Online Learner
Questions? Campus Resource Email Guide
The following reference list was compiled to answer any questions you may have from different areas at the University.
Academic Support Services – Meredith Soduk at [email protected]
Billing or Financial Aid - [email protected] or [email protected]
Bookstore - Elizabeth Harrington at [email protected]
Campus Ministry – Ben Walther at [email protected]
Campus Police – Lou Darrow at [email protected]
Career Center – Beth Johnson at [email protected]
Counseling Services – Francie Morrow at [email protected]. Limited services will continue by phone and e-mail during the period of online instruction.
Digital Campus – [email protected] or Christine Lynn at [email protected]
ECN – [email protected]
Human Resources: Frank McKnight at [email protected] or Dee Stubbs at [email protected]
IT Help Desk – [email protected] or Jennifer Loudiana at [email protected]
Library – LuAnn Boris at [email protected]
Remote Learning Instruction – Mary Beth Messner at [email protected]
Residence Life – Bianca Hicks at [email protected]
Student Affairs – Bryan Badar at [email protected]
Transcripts - [email protected] and [email protected]
LOCAL MEDICAL RESOURCES:
If you are in need of medical attention, we advise you to contact your Primary Care Doctor, utilize Teledoc medicine, and inquire with the Ohio Department of Health for questions.
Aultman Immediate Care Center | 6100 Whipple Ave NW North Canton, Ohio | 330-305-6999
Aultman Hospital Emergency | 2600 6th St. SW Canton, Ohio | 330-363-6203